1. HOW DO I CHECK THE STATUS OF MY ORDER?
WHEN YOUR ORDER IS CONFIRMED BASHES WILL SEND YOU A CONFIRMATION EMAIL. IF YOU MISSED OR DID NOT RECEIVE A CONFIRMATION EMAIL PLEASE EMAIL[email protected] TO CHECK THE STATUS OF YOUR ORDER.
2. HOW DO I TRACK MY PACKAGE?
WHEN YOUR PACKAGE IS ON THE WAY TO SHIPPING BASHES WILL EMAIL YOU A TRACKING NUMBER TO CHECK THE TRACKING ON YOUR PACKAGE. IF YOU DO NOT RECEIVE A TRACKING NUMBER PLEASE EMAIL [email protected].
3. CAN I MODIFY OR CANCEL MY ORDER?
CUSTOMERS CAN MODIFY AN ORDER THROUGH THE CLOSE OF BUSINESS ON THE DAY THEIR ORDER IS PLACED. AFTER THE CLOSE OF BUSINESS ORDERS CAN NO LONGER BE MODIFIED. CONTACT[email protected] TO MODIFY.
BASHES DOES NOT CANCEL ORDERS..
4. WHAT IF THE ITEM I WANT IS SOLD OUT?
OFTEN TIMES SOLD OUT BASHES ITEMS WILL RESTOCK. PLEASE SIGN UP FOR BASHES E-NEWS FOR IMMEDIATE NOTIFICATION OF WHEN ITEMS RESTOCK OR EMAIL[email protected] TO SEE IF YOUR REQUESTED ITEM WILL RESTOCK.
5. HOW DO I SET UP A RENTAL?
BASHES IS WORKING DILIGENTLY TO INTEGRATE OUR RENTAL SYSTEM INTO SHOP|BASHES. CURRENTLY CLIENTS ARE ASKED TO EMAIL [email protected]TO SET UP A RENTAL. RENTAL ITEMS WILL BE AVAILABLE TO VIEW ON SHOP|BASHES.
6. HOW DO I SET UP BALLOON/EVENT DELIVERY?
EMAIL B[email protected] TO REQUEST A BALLOON OR EVENT PRODUCT DELIVERY. DELIVERY CHARGES DO APPLY.
7. WHERE CAN I PURCHASE HELIUM TO INFLATE THE BALLOONS I PURCHASED FROM SHOP|BASHES?
FEEL FREE TO EMAIL[email protected] TO INQUIRE ABOUT PURCHASING A HELIUM TANK. MOST MAJOR RETAILERS SUCH AS TARGET AND PARTY CITY ALSO SALE HELIUM TANKS. PRICES WILL VARY.